Increase Agent productivity with Industry Leading Features
Agents can access system from anywhere, anytime.
Easily scale up or down your number of agents to meet seasonal needs.
Multiple Call Queues
Setup Queues for Support, Customer Service, or any other departments needed.
Integration with the leading CRM software manufactures
Quality Control is easily achieved. Management can access call records with a click of the mouse.
Listen In, Barge In, or Whisper to an Agent from the Management portal. Real Time Queue statistics and a full suite of reporting capabilities.